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Write on METRO

Sep 01
Heroes During Harvey


Hurricane Harvey has produced heroes and uncovered acts of kindness, big and small.

METRO’s frontline bus operators were no exception. Last weekend, as Harvey’s relentless rain pounded our city, Fallbrook bus driver Glenn Taylor noticed a distracted woman driving straight through barricades and into about 10 feet of water at Kelly and Gold, under Hardy Toll Road near Loop 610.

He maneuvered his 40-foot bus and angled it toward her, attempting to warn her of danger. It didn’t work. The woman driver continued driving. A second bus was right behind the first bus, driver Steffany Orellana from Fallbrook Bus Operating Facility. Both operators heard the woman’s screams as her car started to sink into the water.

Orellana tried to get into the water to rescue the lady, but Taylor stopped her. He called 911 and provided detailed information, reported Patricia Samarripa, assistant superintendent of Transportation at Fallbrook.

“While he was still on the phone with 911, he heard the sirens of an approaching fire truck. Then six police units showed up. Multiple wrecker trucks also arrived. She was rescued by using pole hooks with ropes to pull her to safety,” said Samarripa. “If this operator had not acted immediately, the news would be reporting a Hurricane Harvey casualty. Great team work from our operators and fast response time by the emergency personnel.”

Thank you, Glenn Taylor and Steffany Orellana. You are two of our many heroes.

If you know of any incidents where METRO helped you to safety, please comment below. We’d like to acknowledge these acts of courage.


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